eFile Tax Return Frequently Asked Questions
Filing your taxes is quick and easy. Click Start My Tax Return. The program will guide you through a series of questions to complete your return. When you’re finished you preview your return, verify it for completeness and then just click e-file and your return is filed with the IRS electronically.
Questions about our software? Click on the links below:
• Do You Guarantee Your Software?
• What kind of computer system do I need?
• What is e-file and why should I use it?
• How fast can I get my refund?
• Can I file my federal return without filing my state return?
• Can I complete my return at my own pace?
• What federal forms are supported by your software?
• What state returns are supported by your software?
• Privacy and security
• How can I pay for your service?
• How do I pay the IRS, if I owe them money?
• How soon will I receive my refund?
• Where can I find prior years returns?
- Microsoft Internet Explorer
what is e-file and why should I use it?
E-file is a method approved by the IRS to electronically file your tax returns. Instead of sending your tax return through the US Mail, your return is sent to the IRS electronically, using a secure internet connection, which ensures the privacy and security of your tax information. E-filing with our software allows for higher accuracy of your return and faster refunds. Top
How fast can I get my refund?
In less than 21 days from the date the IRS accepts your e-filed return provided you choose to have your refund directly deposited into your bank account. Top
Can I file my federal return without filing my state return?
Yes. You do not required to file your state return when you file your federal tax return. Top
Can I complete my return at my own pace?
Yes. With our software, you can start your return one day and finish it another. You can take a break of an hour, a week or a month. When you log-off your information is saved. When you’re ready to work on your return again, log-on by clicking the Continue My Tax Return button. Top
- W-2 Wages & Earnings
- W-2G Gambling Winnings
- 1099-G Unemployment Comp
- 1099-R Retirment Income
- 1099-INT Interest Income
- 1099-DIV Dividend Income
- 1099-B Stocks & Bonds
- 1099-MISC Miscellaneous Income
- SSA-1099 Social Security
- Schedule A
- Schedule B
- Schedule C
- Schedule D
- Schedule E
- Schedule EIC
- Schedule R
- Schedule SE
- Schedule 8812
- Form 982
- Form 2106
- Form 2441
- Form 3800
- Form 3903
- Form 4137
- Form 4684
- Form 5329
- Form 5405
- Form 5695
- Form 6251
- Form 8283
- Form 8379
- Form 8606
- Form 8615
- Form 8814
- Form 8829
- Form 8862
- Form 8863
- Form 8880
- Form 8888
- Form 8889
- Form 8917
- Form 8941
- Form 8949
- Form 4868 Extension
What state returns are supported by your software?
Currently supported states:
- North Carolina
- New Jersey
- New York
States Coming Soon:
- South Carolina
- West Virginia
Privacy and security
How can I pay for your service?
You can pay by e-check or by credit card. We accept most major credit cards. Top
- Direct debit, where the IRS deducts your tax payment from your bank account
- Pay by credit card
- Mail in your payment using Form 1040 V. Top
How soon will I receive my refund?
If you e-file your tax return and select direct deposit, your refund should be in your bank account in less than 21 days after the IRS accepts your return. If you don’t select direct deposit, you will receive your refund check in approximately 6 to 8 weeks. Top